SiteGround #1 WordPress Hosting Reviews by Real Users
Siteground WordPress Hosting
  • Editor Rating
  • Rated 5 stars
  • 100%

  • Siteground WordPress Hosting
  • Reviewed by:
  • Published on:
  • Last modified: September 25, 2018
  • Speed
    Editor: 100%
  • Uptime
    Editor: 100%
  • Security
    Editor: 100%
  • Support
    Editor: 100%

Get SiteGround WordPress Hosting

Siteground is already known as one of the best WordPress hosting on the internet, many users are satisfied with this hosting service headquartered in Sofia, Bulgaria. But c’mon, can they really be THAT good? Seriously!

Well that’s exactly what this SiteGround WordPress hosting review aims to find out.

I’ll admit that I was a bit sceptical at first, but that quickly changed. In fact so much that I have moved this site to them and I’m using their GrowBig GoGeek plan.

Because of their dedication to uptime, speed, security and support – it really is the superior web host right now! And I’m not the only one that ❤️ them.

I included tons of unbiased social media & trusted hosting review sites evidence in this SiteGround hosting review… just remember that hosting is still the #1 factor in the WordPress optimization guide.

Comment if you have questions, but I think you’ll like them 🙂

1. #1 in Multiple Facebook Polls

WordPress Hosting is a closed Facebook group with almost 10,000 members solely dedicated to WordPress hosting.

Each year members are asked to vote for their favourite web host. Can you guess which WordPress web host got the most votes?

That’s right. SiteGround has been voted the #1 WordPress host for two years in a row now (#1 in 2017’s poll and #1 in 2016’s poll).

Another poll involved over 350 voters who are knowledgeable about WordPress hosting. They were also rated #1 in numerous other polls by various WordPress Facebook Groups (you can click each image to see the poll).

SiteGround Facebook Poll 1 SiteGround Facebook Poll 2 SiteGround Facebook Poll 3 SiteGround Facebook Poll 4 SiteGround Facebook Poll 5

In various discussions there are also many who recommend using SiteGround.

SiteGround Facebook Discussion 1 SiteGround Facebook Discussion 2 SiteGround Facebook Discussion 3

Ivica runs the WordPress Speed Up Facebook Group and ranks them #1 on his resources page. Ivica isn’t a SiteGround affiliate or is sponsored by them, he’s just been a client for many years.

SiteGround Facebook Recommended 1 SiteGround Facebook Recommended 2

 

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2. Perfect Scores from Trusted Hosting Review Sites

Apart from many polls conducted on various social media such as Facebook and Twitter, SiteGround also gets perfect scores and rating from many trusted hosting review sites like HostAdvice.com, WebHostingGeeks.com, HostSearch.com, Trustpilot.com, etc.

SiteGround Review HostAdvice SiteGround Review WebHostingGeeks SiteGround Review HostSearch SiteGround Review Trustpilot

 

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3. High Uptime (99.99%)

Instead of using ready-made software solutions, SiteGround prefers in-house crafted solutions to ensure high-quality hosting experience.

  • Their platform is built on Linux containers that provide great stability in times of unexpected traffic spikes.
  • SiteGround were the first that introduced the account isolation technology for client security.
  • They built their own proactive server monitoring system that monitors their servers every 0.5 seconds and also proactively fixes any problems without human intervention, thus ensuring amazing uptime.

I have monitored and analyzed uptime, speed and overall performance of the SiteGround test site.

The test site has had an average uptime of 99.99%, which is 0.2% better than the 99.79% industry standard which is what they promise their customers.

SiteGround Test Site Uptime

Last 9 month average uptime (2018)

  • January average uptime: 100%
  • February average uptime: 99.97%
  • March average uptime: 99.99%
  • April average uptime: 100%
  • May average uptime: 99.97%
  • June average uptime: 100%
  • July average uptime: 100%
  • August average uptime: 99.99%
  • September average uptime: 100%

If you’ve ever experienced internal server errors, bad gateways, connection failures, and other messages when your site goes down, you shouldn’t get this with SiteGround. Other WordPress hosts say 99.99% but fail to deliver. Not SiteGround.

 

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4. TOP 10 Load Time (717ms)

Over the same 9-month period, the SiteGround test site saw average page loading times of 717ms – faster than the 890ms average load times I found from other web hosts.

That’s very good, among the quickest I’ve seen.

It was also very consistent. No spikes or slow loading times whatsoever. So far, so good.

SiteGround Test Site Load Time

Last 9 month average load time (2018)

  • January average speed: 730ms
  • February average speed: 730ms
  • March average speed: 693ms
  • April average speed: 735ms
  • May average speed: 733ms
  • June average speed: 699ms
  • July average speed: 737ms
  • August average speed: 688ms
  • September average speed: 714ms

Overall, SiteGround is pretty fast.

 

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5. Speed Technology

SiteGround’s speed technology is one of the biggest reason people choose them. They use a powerful combination of the latest speed technologies such as SSD drives, NGINX servers, HTTP/2, PHP7 and 1-click Cloudflare CDN. In other words, if you host your website with them it will load super fast!

SiteGround Speed Technology

And don’t forget to use their SG Optimizer plugin and Supercacher which will further improve load times. HHVM is only available on their cloud hosting plan but it’s faster than PHP7.

 

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6. Always The Latest PHP Version

The most important reason for using the latest PHP version is to ensure you are running on a version that is fully supported and patched regularly for security vulnerabilities and get huge performance gains.

SiteGround The Latest PHP Version 1

You can always count on SiteGround to integrate this latest technology.

SiteGround The Latest PHP Version 2

Not sure what version of PHP you’re running? Use the Display PHP Version plugin.

Display PHP Version WordPress Plugin

SiteGround’s SG Optimizer plugin also checks for new versions of PHP, compatibility with themes/plugins, and updates you to the newest version. This is super convenient since most people don’t upgrade as it usually requires manual steps – but their plugin does this for you.

SG Optimizer WordPress Plugin PHP Version

 

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7. Supercacher + SG Optimizer

SiteGround’s Supercacher and SG Optimizer plugin work together to cache your website (static, dynamic, memcache), purge dynamic cache whenever content is updated, configure HTTPS to force SSL (if applicable), and keep your site upgraded to the latest version of PHP.

What is Supercacher?

SuperCacher is a web caching service that they developed internally and exclusively at SiteGround. It sits in front of your web server (e.g. Apache). Whenever a browser requests to load a web page from SiteGround’s web server, the web server returns the HTML result to the browser AND the cache stores a copy of that same page. Next time that particular page is requested, the request gets served from the cache directly while the web server sits idle. Cache is known to significantly reduce the impact of many visitors/hits onto your website’s loading speed by sparing the resources of your host server and delivering the websites dramatically faster. SuperCacher is flexible, as it has several layers of caching available and more to come in the future.

SiteGround Supercacher 1 SiteGround Supercacher 2 SiteGround Supercacher 3

HHVM is only available on cloud hosting plan.

SiteGround Supercacher 4

What is SG Optimizer?

SG Optimizer is a plugin designed to link WordPress with the SiteGround Performance services. It will not work on another hosting provider. It has few different parts handling speciffic performance optimizations; SuperCacher Config, HTTPS Config and PHP Config. But I think the most valuable part is the ability to upgrade to the latest version of PHP.

SG Optimizer WordPress Plugin

 

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8. Free SSL Certificate and CDN

Due to the proliferation of cyber attacks and website hacks, Google has shifted certain aspects of their algorithm to favor secure and encrypted websites. Namely, websites with an SSL (secure socket layer) encryption.

With SiteGround, you will receive a free SSL certificate installation (which normally costs around $60) from ‘Let’s Encrypt SSL’ that will instantly bolster your website’s security and search engine optimization.

Furthermore, they’ve included the free integration of Cloudflare’s CDN in all plans.

This means that Cloudflare will cache the data and content from your site on their global servers and then deliver that content to your audience from a nearby location. Thus speeding up the delivery of your content and improving the user experience for your visitors.

WordPress recommends using a CDN like Cloudflare in their speed optimization guide.

1-Click Cloudflare Activation

In cPanel you can activate Cloudflare in just 1 click.

SiteGround Cloudflare Activation 1

With just a click on the “Activate” button the Cloudflare content delivery network (CDN) will cache your website content and will distribute it over multiple data centers around the world.

SiteGround Cloudflare Activation 2

Next, you navigate to the Settings tab and set the Cloudflare settings to Aggressive Caching, Minification of Static Resources, and activate Railgun to accelerate the connection between Cloudflare and the server. Doing all this will give your site faster load times.

SiteGround Cloudflare Activation 3

 

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9. StartUp vs. GrowBig vs. GoGeek

The main difference is StartUp can only host 1 website but still comes with tons of features. GrowBig includes more server resources (faster website), priority support, and 30 daily backups (instead of 1 with StartUp). GoGeek comes with even more server resources (considered semi-dedicated hosting) and you can create a staging site to test code, designs, plugins, before launching. All higher plans come with everything in the previous lower plan.

Here’s the full comparison chart:

SiteGround Shared Hosting Plans

Higher Plans = More Server Resources = Faster Website – SiteGround’s GrowBig and GoGeek plan include more server resources which make your site load faster (number of servers is the #1 factor in the WordPress optimization guide). GoGeek is semi-dedicated hosting and is about 4x faster than StartUp for $11.95/month, compared to a dedicated server which runs $269/month or their cloud hosting for $80/month. So if website speed is important to you, I would go with GrowBig or GoGeek which include more resources. They also come with priority support, daily backups, WordPress autoupdates, and let you host unlimited sites.

You can see the difference in server resources on SiteGround’s features page.

SiteGround Server Resources 1

Here’s how many come with each plan:

SiteGround Server Resources 2

StartUp – cheapest plan sufficient for hosting 1 website with little traffic. Better than most $3.95/month plans from other hosts but lacks server resources (for speed), storage, priority support, and the helpful backup restoration tool (though you still get 1 daily backup). 99% uptimes and no internal server and other hosting-related errors from my own experience.

  • All essential features
  • Host 1 website only
  • ~ 10,000 Visits
  • $3.95/month
  • 10GB Space
  • Lacks server resources

GrowBig – host multiple websites with nearly 2x more server resources than StartUp (resulting in faster load times). Double the storage space, priority support and staging. Includes 30 daily backups, backup restoration tool, and advanced caching for SG Optimizer.

  • All essential features
  • Host unlimited websites
  • ~ 25,000 Visits
  • 30 daily backups
  • Priority support
  • Backup & restoration service
  • WordPress special cache
  • $5.95/month
  • 20GB space
  • 3 levels of SuperCacher
  • Wildcard SSL certificate
  • About 2x server resources
  • About 2x email resources
  • Best cost/value ratio

GoGeeksemi-dedicated hosting and is about 4x faster than regular shared hosting plans. Perfect for people who want a super fast website but don’t want to pay $80/month for cloud hosting. Includes staging (for testing before launching), unlimited restores by SiteGround’s support team, and eCommerce features like 1 year free Wildcard SSL and PCI compliance for credit card fraud protection. GoGeek includes all features of GrowBig plus everything below:

  • All essential features
  • Host unlimited websites
  • ~ 100,000 Visits
  • 1 click WordPress Staging
  • Premium Backup & Restore
  • SG-Git for repo creation
  • WordPress special cache
  • $11.95/month
  • 30GB space
  • Free PCI Compliance
  • Pre-Installed Git
  • About 3x server resources
  • About 3x email resources
  • Fastest shared hosting plan

 

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10. High-Performance WordPress Hosting on All Plans

One of the special features that SiteGround plans include (which most other web hosts don’t) is managed WordPress hosting on all plans.

That means automatic WordPress core updates and patching, automatic WordPress installation on account set up, plus features such as the SuperCacher caching plugin, site staging and 100% free site transfer service.

Set SiteGround to automatically update WordPress core/plugins in the cPanel.

SiteGround Automatic WordPress Updates

They are also serious about security by constantly monitoring for WordPress related vulnerabilities and proactively protecting users with custom WAF rules.

They take care of WordPress plugin updates, make daily backups for free in case a random occurrence might bring down your site. (Which is surprisingly common, like when two plugins don’t play well together and you’re met with the dreaded white screen of death).

But that’s not all. There is also stuff for power users as well within their GrowBig and GoGeek plans such as: pre-installed Git, WP-CLI for easy command line management options, PCI compliance for e-shops, 1 year Wildcard SSL for free, priority customer support, free backup and restore.

 

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11. Cloud Hosting

SiteGround’s Cloud Hosting plans are a distinct step up from their Shared and WordPress plans. It’s primarily for larger websites that have high traffic or need the ability to autoscale resources so your website doesn’t run slow or shut down during traffic spikes.

SiteGround Cloud Hosting Plan

They start with the Entry plan that provides 2 CPU cores, 4 GB of memory, and 40 GB of SSD storage space for $80 per month. And they go up to the Super Power plan that provides 8 CPU cores, 10 GB of memory, and 120 GB of SSD storage for $240 per month.

All of the cloud plans provide 5 TB of data transfer per month.

Isolated Resources – instead of hosting your website on 1 single server, your website is hosted on unlimited machines. This means your website won’t be effected by anyone else’s (eg. if they overclock their server on shared hosting). And since cloud hosting simulates a dedicated server, more resources are dedicated to hosting your website, making it load faster. There are many benefits of cloud hosting but you can sum it up into performance, reliability, scalability (autoscaling), and security. Plus you have a much less chance of getting CPU overages especially if you use autoscaling in the SiteGround cPanel to compensate for traffic spikes.

SiteGround Cloud Hosting Autoscale

HHVM – cloud hosting comes with HHVM which is even faster than PHP7 (learn more about HHVM here) and it can be activated in SiteGround’s cPanel when using their Supercacher tool.

Cloud hosting is often a good alternative to dedicated hosting. When your business reaches the point of needing this, the support staff can be very helpful in making your decision.

 

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12. Dedicated Servers

Whereas cloud servers create virtual computers from the cloud, dedicated servers are physical computers that you can touch. They are very much like the computer that sets on your work desk, except that they are much more powerful.

In these cases, you aren’t sharing anything. The entire computer is dedicated to doing your work. SiteGround offers three kinds of dedicated servers. They are all different kinds of Intel Xeon processors, which are build to be used as servers.

SiteGround Dedicated Servers Plan

The most basic dedicated server, Entry Server, is the E3-1230 with 4 CPU cores, 16 GB DDR3 memory, and 480 GB SSD for $269 per month. The most advanced dedicated server has two E5-2630 CPUs, two sets of 6 CPU cores, 64 GB DDR3 memory, and two 960 SSD in RAID1 drives for $729 per month.

Again, you would need to have a very demanding online business to justify a dedicated server.

 

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13. Multiple Data Centers

Part of the reason that their server response times are so fast is that they offer their clients access to multiple data centers located at strategic locations around the world.

When you sign up you are given the option to choose your preferred server location.

SiteGround Data Centers

While data delivery speeds on the whole have speeded up considerably over the years, the physical distance between a user and the server can impact the loading times.

To address that issue, they have data centers in:

  • Amsterdam
  • Chicago
  • London
  • Milan
  • Singapore

When you sign up for hosting services, you have the opportunity to choose where you want your data to be stored.

 

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14. Highly Knowledgeable & Responsive Support

A hosting service can have state-of-the-art technology and good security, but for most people, it’s what happens when things go wrong that matters the most.

They are a company that prides themself on client support. They make customer service a priority and it shows in their reviews and the loyalty of their clients. Which is no small feat, when you consider that they’re processing over 1,500+ tickets, 800+ phone calls and 2,000+ chat requests each day.

Over 230 people at SiteGround are engaged with customer support only to make sure clients are taken good care of and support is provided in three languages – English, Spanish and Italian.

  • SiteGround provides support for well beyond only hosting related issues – their reps help with CMS questions as well.
  • The official client survey results released by SiteGround each year show that their client satisfaction rate is constantly scored over 96% (2014, 2015, 2016).

They offer three ways to get support:

  • Live chat system will get you an immediate reply and is available 24 hours a day.
  • Likewise, phone support is staffed around the clock and will get you an instant reply.
  • Submitting a ticket will get you a reply in less than 10 minutes – less if you have paid for one of their priority services.

One day I once had a problem with Siteground. But rather than upgrade, I worked with one of their technicians who made various changes to my site to limit the damage being done by spammers, and I haven’t had a problem since.

It was such a pleasure, that they’re one of the only web hosts I’ve analyzed to get a perfect 10 out of 10 in support.

Sounds too good to be true? Even after doing a background check and surveying other sources, I still couldn’t find many negative responses about their support.

 

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15. Security & Backups

A genius in web hosting technology, SiteGround provides what is arguably the best security and backup services using its very own tech. To protect your website against outside attack, the web host has its own software in place, which carries out malware, and virus scans on a continuous basis. This is unlike other web hosts, which perform their scans once a day or once a week.

SiteGround WordPress Hosting Security

Protection Against Hacking

Additionally, SiteGround has a unique isolation system in place, which protects your website from being hacked if someone else’s site on your server is compromised. So, with SiteGround as your web host, you can be sure that you’ll not run into issues such as hacking and viruses.

Daily Backups

You know how important it is to backup the data on your website. If you don’t, you risk losing both static data and dynamic data, some of which may be irreplaceable.

If you set up your site with SiteGround, you’ll need to make sure to have a regular backup system in place. However, in the event that your backup fails, they have you covered.

They do daily backups of all of their clients’ websites so in the event that your backup fails or you need to reclaim your data for some reason, you can contact customer service and get what you need.

They give you free daily backup copies (only one backup per day on the StartUp plan) of your website as well as a website backup and restoration service (only on GrowBig and GoGeek plans).

SiteGround WordPress Hosting Backup Features

Hosting backup is like website insurance. User errors, hacks, deleted files, or website updates gone wrong, can all be instantly solved with a backup restore.

You can create and restore backups instantly by yourself using the 1-click backup restore tool in cPanel.

SiteGround Backup Restore Tool

Additional Security Services

Other great security and backup aspects of SiteGround include hack alerts sent out to users on a weekly basis at a fee, and several precautionary measures in data centers including round-the-clock server monitoring, cooling systems, and uninterrupted power supply, among others.

The web host even goes as far as having replacement components for all server parts as well as replacement servers on hand to ensure performance is never compromised for too long.

 

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16. Easy eCommerce Installs

eCommerce applications that power the web’s top sites, like Magento, can be especially difficult and problematic if you’re not technically inclined.

Fortunately, SiteGround removes a lot of the hassle by making it easy to choose from 18 eCommerce applications and install your favourite one with 1-click.

SiteGround eCommerce Features

They also provide some additional features to improve security including:

  • Free Let’s Encrypt SSL – all plans come with a free Let’s Encrypt SSL in the cPanel.
  • Wildcard SSL – GrowBig and GoGeek include a wildcard SSL for 1 year which secures your site and it’s subdomains while giving you a site seal to showcase on your website. After the 1st year it will cost $89/year.
  • PCI Compliance – GoGeek includes PCI compliance (Payment Card Industry Data Security Standard) which prevents credit card fraud by unifying payments using 12 requirements.

 

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17. cPanel Demo

If you’re not currently hosted with SiteGround and want to see a cPanel demo, this will help you explore the different options once you purchase a SiteGround plan. You will find many features I’ve gone over including Cloudflare CDN, autoupdates, autoinstallers, staging, backups, email, WordPress tools like their SuperCacher plugin, and plenty of other features.

SiteGround cPanel Demo

 

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18. Free Transfers for Existing Websites

SiteGround will migrate you for free and while it’s impossible to guarantee, there should be absolutely 0 downtime. This process will take at most 24 hours, in comparison this process may be paid or can take up to 30 days with other hosts.

The easiest way to request a site transfer is to do so when you first sign up for SiteGround. Just click “Transfer an existing website” in the Account Setup Wizard.

SiteGround Account Setup Wizard

You also have the option to request a website transfer through the support section of your SiteGround Account.

This is an awesome feature if you decide that you want to transfer a site later. Just go to User Area → Support → Request Assistance from Our Team → Proceed to contact us here link.

Then, click Transfer Website.

SiteGround Transfer Website Support

It’s important to note that SiteGround can only transfer the files and databases of a single website without your email accounts and other account settings if your previous web host isn’t running cPanel.

You also have the option to transfer your website to SiteGround manually, but I recommend taking advantage of the free transfer that comes with your plan.

 

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19. 30-Day Money Back Guarantee

SiteGround might not offer a free trial of their services, but they do offer a 30-day money back guarantee which is exactly the kind of security you need if you’re looking for a web host.

That way, you’ll have peace of mind. You don’t have to fully commit to SiteGround unless you are 100% satisfied with it in your first 30 days of use.

However, some conditions apply to this host’s money back guarantee:

  • You must post a service termination request through the User Area.
  • Initial orders for hosting services are covered only within thirty days from the day that SiteGround activated the service(s).
  • Renewal orders are not covered.
  • Domain name and domain privacy (ID Protect) fees are not refundable. These fees might even be due upon cancellation, even if they are waived as part of a promotion.
  • Dedicated and cloud hosting services, paid support, and third-party services are not covered by the money back guarantee.
  • Reseller packages are only covered if the entire reseller package is canceled. This guarantee doesn’t apply to the termination of single accounts in a reseller package, either.

 

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20. Recommenced by WordPress, Joomla, Drupal

SiteGround is the only host listed on all 3 recommended hosting pages for WordPress

SiteGround Recommended by WordPress

Joomla…

SiteGround Recommended by Joomla

And Drupal…

SiteGround Recommended by Drupal

 

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21. A+ Feedback On Facebook & Twitter

If you actually spend the time reading these Facebook conversations, the decision is clear (listed by OnlineMediaMasters).

Here are just a few of them:

SiteGround Facebook Feedback 1 SiteGround Facebook Feedback 2 SiteGround Facebook Feedback 3 SiteGround Facebook Feedback 4

Compliments about their support from Twitter:

SiteGround Twitter Feedback

 


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Final Thoughts

So.. Do I recommend SiteGround?

Yes – I highly recommend SiteGround.

In fact so much that I now use SiteGround (I’m on the GrowBig GoGeek plan), because not very long ago I decided to move this site over to them.

They offer a very affordable and reliable web hosting service for your website (especially for WordPress site).

They have industry-leading and impressive uptime levels, fast servers, strong security features, and excellent customer service that leave the competition in the rear-view mirror.

The few downsides of choosing them as your web host, in my opinion, far outweighed by the upsides.

Provided that your site don’t go over the resource limits, you can be confident that your site will load quickly, be available when you need it, and will be secure to protect your data and your visitors’ privacy.

If you’re still sitting on the fence about SiteGround then take advantage of their 30-day money-back guarantee, meaning you can “try them out” and if you aren’t happy, then you will get your money back.

I hope you found my SiteGround WordPress Hosting review helpful! If you have any questions feel free to drop me a line in the comments but I tried to cover as much as I could.

Get SiteGround WordPress Hosting

Pros

  • Awesome uptime (99.99%)
  • Faster load times from other web hosts
  • Innovative speed technologies (SSD, HTTP/2, PHP7, NGINX + more)
  • Managed WordPress hosting on all plans
  • Multiple data centers around the world
  • Free SSL certificate & CloudFlare CDN
  • Free security add-ons and eCommerce installs
  • Free daily automatic backups & restore
  • Free transfers for existing websites
  • Officially endorsed by WordPress.org
  • Friendly and knowledgeable customer support
  • Low pricing with several package options
  • Generous 30-day money-back guarantee

Cons

  • Limited data storage
  • Strict data over-usage policy
  • Does not provide users with advertising credits
  • There’s a “Setup Fee” for monthly billing

Published by mdkiwol

Lead Developer on Affapress.com

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